Summary
This vlog features John Werner, President of MAST Travel Network, and Vanessa Janvier, Senior Manager of National Accounts at Holland America Line, discussing Holland America’s longstanding and specialized cruise offerings in Alaska. Holland America Line has been sailing to Alaska for nearly 80 years, establishing itself as a leader in immersive and authentic Alaskan travel experiences. Vanessa shares detailed insights into the unique aspects of Holland America’s Alaska cruises and land tours, highlighting the combination of rich history, natural beauty, and customized guest experiences that distinguish their offerings.
Key Points
- Holland America’s Alaska Legacy: Operating since 1947, Holland America is the longest-running cruise line in Alaska, predating Alaska’s statehood (1959).
- Exclusive Access: The line provides more access to Glacier Bay National Park than any other cruise operator.
- Immersive Experience: Through their “We Love Alaska” program, guests engage with Alaska onboard, featuring:
- Park service rangers, marine biologists, and wilderness experts.
- Culinary experiences branded as “Taste Alaska” with fresh, sustainable Alaskan seafood.
- Shore excursions that offer authentic local exploration.
- Alaska as a Summer Destination: Vanessa emphasizes Alaska’s appeal as a summer getaway from warmer climates, noting its lush landscapes, waterfalls, glaciers, and wilderness.
- Combination of Cruise and Land Tours: Holland America is a leader in combining cruise itineraries with land tour experiences, such as visits to Denali National Park and the Yukon, offering seamless travel arrangements and excursions.
- Midnight Sun Phenomenon: The extended daylight hours in June and July (up to 22 hours of daylight) allow guests to maximize activity and sightseeing opportunities.
- Yukon Experience: The Yukon offers a tranquil, off-the-beaten-path experience with rich Gold Rush history, small-town charm (e.g., Dawson City), and unique cultural activities like the Sour Toe Cocktail Club.
- Denali National Park: Holland America owns and operates the Holland America Denali Lodge and offers complimentary Tundra Wilderness Tours providing deep access into the park with potential wildlife sightings (grizzly bears, caribou, elk, wolves).
- Family-Oriented Travel: Holland America targets two family demographics:
- Adult families (parents with college-aged or early career children).
- Multigenerational families (grandparents, parents, children). Both groups seek meaningful quality time and shared experiences.
- Glacier Guarantee: Holland America guarantees glacier sightings on nearly all Alaska cruises and cruise tours. If guests do not see glaciers, they receive 15% back on their cruise fare—a promise they have never had to fulfill, indicating high confidence in delivering this experience.
- Partnership with History Channel: Enables guests to experience Alaska’s history authentically through guided tours and storytelling related to the Gold Rush and regional heritage.
- Upcoming Investments: Holland America is investing $70 million between 2025 and 2027 to enhance the Denali Lodge with expanded accommodations, suites, a new lobby bar, and coffee shop, further improving the on-land guest experience.
If you are interested in cruising with Holland America Line, please visit www.mvptravel.com to connect with a travel advisor near you.
Listen and learn on this week’s episode!
